Privacy Policy
How we collect, use, and protect your data when using Universal TV Remote app.
Last updated: January 1, 2025
Privacy First
We don't collect personal data unless necessary for app functionality.
Local Storage
Your TV settings and preferences are stored locally on your device.
No Tracking
We don't track your usage or sell your data to third parties.
Information You Provide
- • Contact Information: When you contact support, we collect your email address and message content
- • Account Information: If you create an account, we collect your chosen username and email
- • Feedback: App reviews and feedback you voluntarily provide
Information Automatically Collected
- • Device Information: iOS version, device model (for compatibility)
- • App Usage: Features used, crashes, and performance metrics (anonymized)
- • Network Information: Local network details needed for TV discovery
Information We Don't Collect
- • TV Viewing History: We don't track what you watch
- • Personal Files: We don't access photos, contacts, or other personal data
- • Location Data: We don't collect your precise location
- • Browsing History: We don't track your web browsing
App Functionality
- • Connect your iPhone to your TV via Wi-Fi
- • Save your TV preferences and custom settings
- • Provide customer support when you contact us
- • Improve app performance and fix bugs
App Improvement
- • Analyze anonymous usage patterns to improve features
- • Test compatibility with new TV models
- • Monitor app performance and stability
- • Develop new features based on user needs
Local Storage
Most of your data stays on your iPhone:
- • TV connection settings and preferences
- • Custom remote configurations
- • App settings and personalization
- • Recently used TV controls
Security Measures
- • All data transmitted is encrypted using industry-standard protocols
- • No data is stored on external servers unless necessary
- • Regular security audits and updates
- • Secure coding practices to prevent data breaches
Local Network Only
Universal TV Remote primarily communicates within your local network:
- • Direct connection to your TV via Wi-Fi
- • No internet connection required for basic functionality
- • TV discovery happens only on your local network
- • Remote commands are sent directly to your TV
When We Connect to the Internet
- • App updates and feature downloads
- • Anonymous crash reports for debugging
- • Customer support communications
- • TV model database updates
- • Access: Request a copy of the data we have about you
- • Correction: Ask us to correct any inaccurate information
- • Deletion: Request deletion of your personal data
- • Portability: Request your data in a portable format
- • Opt-out: Disable analytics and crash reporting in app settings
Apple App Store
App downloads and updates are handled by Apple. Please review Apple's Privacy Policy for App Store data handling.
Analytics (Optional)
We use anonymized analytics to improve the app. You can disable this in app settings at any time.
If you have questions about this privacy policy or how we handle your data:
- • Email: privacy@universalremotetv.com
- • Contact form: universalremotetv.com/contact
- • Response time: Within 72 hours
We may update this privacy policy from time to time. When we do:
- • We'll update the "Last modified" date at the top
- • We'll notify users of significant changes via app update
- • The latest version will always be available at universalremotetv.com/privacy
- • Continued use of the app constitutes acceptance of updates